No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
6 | 3 | 3 | 2 | 2 | 3 | 3 | 3 | 3 | 2 | 24 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
13 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 3 | 3 | 31 |
Total | 35.7 |
33.6 |
35.0 |
104.3 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.02 | |
Rata-Rata Unsur | 69.3 / 2 = 34.65 30.10 / 13 =
2.32 |
35 / 1 = 35.00 30.40 / 13 =
2.34 |
0 / 1 = 0.00 0.00 / 13 =
0.00 |
0 / 1 = 0.00 0.00 / 13 =
0.00 |
0 / 1 = 0.00 0.00 / 13 =
0.00 |
0 / 1 = 0.00 0.00 / 13 =
0.00 |
0 / 1 = 0.00 0.00 / 13 =
0.00 |
4.65 | ||
Rata-Rata Tertimbang Unsur | 30.10 / 13 =
2.32
2.32 X (1/7) 2.32 X 0.143 = 0.33 |
30.40 / 13 =
2.34
2.34 X (1/7) 2.34 X 0.143 = 0.33 |
0.00 / 13 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 13 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 13 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 13 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 13 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.66 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
69.3 |
2.32 |
0.33 |
2 |
Prosedur |
1 |
35 |
2.34 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
Konversi | 16.62 | ||||
Mutu Pelayanan | Belum Terisi Survey |