No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 16.1 |
16.1 |
16.1 |
48.3 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.04 | |
Rata-Rata Unsur | 32.2 / 2 = 16.10 14.20 / 6 =
2.37 |
16.1 / 1 = 16.10 14.20 / 6 =
2.37 |
0 / 1 = 0.00 0.00 / 6 =
0.00 |
0 / 1 = 0.00 0.00 / 6 =
0.00 |
0 / 1 = 0.00 0.00 / 6 =
0.00 |
0 / 1 = 0.00 0.00 / 6 =
0.00 |
0 / 1 = 0.00 0.00 / 6 =
0.00 |
4.73 | ||
Rata-Rata Tertimbang Unsur | 14.20 / 6 =
2.37
2.37 X (1/7) 2.37 X 0.143 = 0.34 |
14.20 / 6 =
2.37
2.37 X (1/7) 2.37 X 0.143 = 0.34 |
0.00 / 6 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 6 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 6 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 6 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 6 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.68 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
32.2 |
2.37 |
0.34 |
2 |
Prosedur |
1 |
16.1 |
2.37 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
Konversi | 16.90 | ||||
Mutu Pelayanan | Belum Terisi Survey |