No Responden | Pertanyaan | Total | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
1 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | |
2 | 4 | 4 | |||||||||
3 | 4 | 4 | 4 | 4 | 4 | 4 | 24 | ||||
4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
Total | 35.7 |
35.7 |
36.4 |
107.8 | |||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
7.7 | ||
Rata-Rata Unsur | 71.4 / 2 = 35.70 31.00 / 14 =
2.21 |
36.4 / 1 = 36.40 31.60 / 14 =
2.26 |
0 / 1 = 0.00 0.00 / 14 =
0.00 |
0 / 1 = 0.00 0.00 / 14 =
0.00 |
0 / 1 = 0.00 0.00 / 14 =
0.00 |
0 / 1 = 0.00 0.00 / 14 =
0.00 |
0 / 1 = 0.00 0.00 / 14 =
0.00 |
4.47 | |||
Rata-Rata Tertimbang Unsur | 31.00 / 14 =
2.21
2.21 X (1/7) 2.21 X 0.143 = 0.32 |
31.60 / 14 =
2.26
2.26 X (1/7) 2.26 X 0.143 = 0.32 |
0.00 / 14 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 14 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 14 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 14 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 14 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.64 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
71.4 |
2.21 |
0.32 |
2 |
Prosedur |
1 |
36.4 |
2.26 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.64 ( Belum Terisi Survey ) | ||||
Konversi | 15.97 | ||||
Mutu Pelayanan | Belum Terisi Survey |