| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 3 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 9 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 32.9 |
32.9 |
32.2 |
98 | ||||||
| Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.16 | |
| Rata-Rata Unsur | 65.8 / 2 = 32.90 28.60 / 12 =
2.38 |
32.2 / 1 = 32.20 28.00 / 12 =
2.33 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
4.72 | ||
| Rata-Rata Tertimbang Unsur | 28.60 / 12 =
2.38
2.38 X (1/7) 2.38 X 0.143 = 0.34 |
28.00 / 12 =
2.33
2.33 X (1/7) 2.33 X 0.143 = 0.33 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.67 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
65.8 |
2.38 |
0.34 |
2 |
Prosedur |
1 |
32.2 |
2.33 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.67 ( Belum Terisi Survey ) | ||||
| Konversi | 16.85 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||