No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 33 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 4 | 4 | ||||||||
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 46.2 |
46.9 |
46.9 |
140 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
7.79 | |
Rata-Rata Unsur | 93.1 / 2 = 46.55 40.30 / 18 =
2.24 |
46.9 / 1 = 46.90 40.60 / 18 =
2.26 |
0 / 1 = 0.00 0.00 / 18 =
0.00 |
0 / 1 = 0.00 0.00 / 18 =
0.00 |
0 / 1 = 0.00 0.00 / 18 =
0.00 |
0 / 1 = 0.00 0.00 / 18 =
0.00 |
0 / 1 = 0.00 0.00 / 18 =
0.00 |
4.49 | ||
Rata-Rata Tertimbang Unsur | 40.30 / 18 =
2.24
2.24 X (1/7) 2.24 X 0.143 = 0.32 |
40.60 / 18 =
2.26
2.26 X (1/7) 2.26 X 0.143 = 0.32 |
0.00 / 18 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 18 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 18 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 18 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 18 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.64 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
93.1 |
2.24 |
0.32 |
2 |
Prosedur |
1 |
46.9 |
2.26 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.64 ( Belum Terisi Survey ) | ||||
Konversi | 16.05 | ||||
Mutu Pelayanan | Belum Terisi Survey |