No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 1 | 4 | 4 | 4 | 4 | 4 | 33 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 34 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 14.0 |
14.0 |
10.5 |
38.5 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
2 |
0 |
0 |
0 |
0 |
0 |
7.7 | |
Rata-Rata Unsur | 28 / 2 = 14.00 12.40 / 5 =
2.48 |
10.5 / 1 = 10.50 9.40 / 5 =
1.88 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
4.36 | ||
Rata-Rata Tertimbang Unsur | 12.40 / 5 =
2.48
2.48 X (1/7) 2.48 X 0.143 = 0.35 |
9.40 / 5 =
1.88
1.88 X (1/7) 1.88 X 0.143 = 0.27 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.62 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
28 |
2.48 |
0.35 |
2 |
Prosedur |
1 |
10.5 |
1.88 |
0.27 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.62 ( Belum Terisi Survey ) | ||||
Konversi | 15.57 | ||||
Mutu Pelayanan | Belum Terisi Survey |