| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 14.0 |
13.3 |
13.3 |
40.6 | ||||||
| Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.12 | |
| Rata-Rata Unsur | 27.3 / 2 = 13.65 12.10 / 5 =
2.42 |
13.3 / 1 = 13.30 11.80 / 5 =
2.36 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
0 / 1 = 0.00 0.00 / 5 =
0.00 |
4.78 | ||
| Rata-Rata Tertimbang Unsur | 12.10 / 5 =
2.42
2.42 X (1/7) 2.42 X 0.143 = 0.35 |
11.80 / 5 =
2.36
2.36 X (1/7) 2.36 X 0.143 = 0.34 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 5 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.68 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
27.3 |
2.42 |
0.35 |
2 |
Prosedur |
1 |
13.3 |
2.36 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
| Konversi | 17.07 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||