| No Responden | Pertanyaan | Total | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||||||||||||||||
| 1 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 150 |
| 2 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 150 |
| Total | 8.4 |
8.4 |
8.4 |
8.4 |
8.4 |
8.4 |
8.4 |
8.4 |
67.2 | |||||||||||||||||
| Rata-Rata Pertanyaan | 4 |
4 |
4 |
4 |
4 |
4 |
4 |
4 |
33.6 | |||||||||||||||||
| Rata-Rata Unsur | 16.8 / 2 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
8.4 / 1 = 8.40 7.60 / 2 =
3.80 |
26.60 | ||||||||||||||||||
| Rata-Rata Tertimbang Unsur | 7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
7.60 / 2 =
3.80
3.80 X (1/7) 3.80 X 0.143 = 0.54 |
3.80 | ||||||||||||||||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
16.8 |
3.80 |
0.54 |
2 |
Prosedur |
1 |
8.4 |
3.80 |
0.54 |
3 |
Waktu Pelayanan |
1 |
8.4 |
3.80 |
0.54 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
8.4 |
3.80 |
0.54 |
5 |
Sarana Dan Prasarana |
1 |
8.4 |
3.80 |
0.54 |
6 |
Kompetensi Pelaksana |
1 |
8.4 |
3.80 |
0.54 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
8.4 |
3.80 |
0.54 |
| Indeks APSISKA | 3.80 ( Sangat Baik ) | ||||
| Konversi | 95.00 | ||||
| Mutu Pelayanan | A (Sangat Baik) | ||||