| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 8 | |||||||
| 4 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 33 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 19.6 |
16.8 |
16.1 |
52.5 | ||||||
| Rata-Rata Pertanyaan | 3 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
7.5 | |
| Rata-Rata Unsur | 36.4 / 2 = 18.20 16.00 / 7 =
2.29 |
16.1 / 1 = 16.10 14.20 / 7 =
2.03 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
4.31 | ||
| Rata-Rata Tertimbang Unsur | 16.00 / 7 =
2.29
2.29 X (1/7) 2.29 X 0.143 = 0.33 |
14.20 / 7 =
2.03
2.03 X (1/7) 2.03 X 0.143 = 0.29 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.62 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
36.4 |
2.29 |
0.33 |
2 |
Prosedur |
1 |
16.1 |
2.03 |
0.29 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.62 ( Belum Terisi Survey ) | ||||
| Konversi | 15.41 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||