| No Responden | Pertanyaan | Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| Total | 30.8 |
30.8 |
33.6 |
95.2 | |||||||
| Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.65 | ||
| Rata-Rata Unsur | 61.6 / 2 = 30.80 26.80 / 11 =
2.44 |
33.6 / 1 = 33.60 29.20 / 11 =
2.65 |
0 / 1 = 0.00 0.00 / 11 =
0.00 |
0 / 1 = 0.00 0.00 / 11 =
0.00 |
0 / 1 = 0.00 0.00 / 11 =
0.00 |
0 / 1 = 0.00 0.00 / 11 =
0.00 |
0 / 1 = 0.00 0.00 / 11 =
0.00 |
5.09 | |||
| Rata-Rata Tertimbang Unsur | 26.80 / 11 =
2.44
2.44 X (1/7) 2.44 X 0.143 = 0.35 |
29.20 / 11 =
2.65
2.65 X (1/7) 2.65 X 0.143 = 0.38 |
0.00 / 11 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 11 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 11 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 11 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 11 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.73 | |||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
61.6 |
2.44 |
0.35 |
2 |
Prosedur |
1 |
33.6 |
2.65 |
0.38 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.73 ( Belum Terisi Survey ) | ||||
| Konversi | 18.18 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||