| No Responden | Pertanyaan | Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| Total | 33.6 |
33.6 |
36.4 |
103.6 | |||||||
| Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.63 | ||
| Rata-Rata Unsur | 67.2 / 2 = 33.60 29.20 / 12 =
2.43 |
36.4 / 1 = 36.40 31.60 / 12 =
2.63 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
0 / 1 = 0.00 0.00 / 12 =
0.00 |
5.07 | |||
| Rata-Rata Tertimbang Unsur | 29.20 / 12 =
2.43
2.43 X (1/7) 2.43 X 0.143 = 0.35 |
31.60 / 12 =
2.63
2.63 X (1/7) 2.63 X 0.143 = 0.38 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 12 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.72 | |||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
67.2 |
2.43 |
0.35 |
2 |
Prosedur |
1 |
36.4 |
2.63 |
0.38 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.72 ( Belum Terisi Survey ) | ||||
| Konversi | 18.10 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||