No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 30 |
Total | 5.6 |
4.9 |
4.9 |
15.4 | ||||||
Rata-Rata Pertanyaan | 3 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
7.7 | |
Rata-Rata Unsur | 10.5 / 2 = 5.25 4.90 / 2 =
2.45 |
4.9 / 1 = 4.90 4.60 / 2 =
2.30 |
0 / 1 = 0.00 0.00 / 2 =
0.00 |
0 / 1 = 0.00 0.00 / 2 =
0.00 |
0 / 1 = 0.00 0.00 / 2 =
0.00 |
0 / 1 = 0.00 0.00 / 2 =
0.00 |
0 / 1 = 0.00 0.00 / 2 =
0.00 |
4.75 | ||
Rata-Rata Tertimbang Unsur | 4.90 / 2 =
2.45
2.45 X (1/7) 2.45 X 0.143 = 0.35 |
4.60 / 2 =
2.30
2.30 X (1/7) 2.30 X 0.143 = 0.33 |
0.00 / 2 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 2 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 2 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 2 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 2 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.68 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
10.5 |
2.45 |
0.35 |
2 |
Prosedur |
1 |
4.9 |
2.30 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
Konversi | 16.96 | ||||
Mutu Pelayanan | Belum Terisi Survey |