| No Responden | Pertanyaan | Total | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||
| 1 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 28 | ||
| 2 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 3 | 30 | ||
| 3 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 29 | ||
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 44 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 6 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 30 | ||
| 7 | 3 | 3 | 3 | 3 | 12 | |||||||
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| Total | 19.6 |
25.9 |
18.9 |
64.4 | ||||||||
| Rata-Rata Pertanyaan | 2 |
3 |
2 |
0 |
0 |
0 |
0 |
0 |
8.05 | |||
| Rata-Rata Unsur | 45.5 / 2 = 22.75 19.90 / 8 =
2.49 |
18.9 / 1 = 18.90 16.60 / 8 =
2.08 |
0 / 1 = 0.00 0.00 / 8 =
0.00 |
0 / 1 = 0.00 0.00 / 8 =
0.00 |
0 / 1 = 0.00 0.00 / 8 =
0.00 |
0 / 1 = 0.00 0.00 / 8 =
0.00 |
0 / 1 = 0.00 0.00 / 8 =
0.00 |
4.56 | ||||
| Rata-Rata Tertimbang Unsur | 19.90 / 8 =
2.49
2.49 X (1/7) 2.49 X 0.143 = 0.36 |
16.60 / 8 =
2.08
2.08 X (1/7) 2.08 X 0.143 = 0.30 |
0.00 / 8 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.65 | ||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
45.5 |
2.49 |
0.36 |
2 |
Prosedur |
1 |
18.9 |
2.08 |
0.30 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.65 ( Belum Terisi Survey ) | ||||
| Konversi | 16.29 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||