| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 33 |
| 2 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | 30 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 7.0 |
7.7 |
7.0 |
21.7 | ||||||
| Rata-Rata Pertanyaan | 2 |
3 |
2 |
0 |
0 |
0 |
0 |
0 |
7.23 | |
| Rata-Rata Unsur | 14.7 / 2 = 7.35 6.70 / 3 =
2.23 |
7 / 1 = 7.00 6.40 / 3 =
2.13 |
0 / 1 = 0.00 0.00 / 3 =
0.00 |
0 / 1 = 0.00 0.00 / 3 =
0.00 |
0 / 1 = 0.00 0.00 / 3 =
0.00 |
0 / 1 = 0.00 0.00 / 3 =
0.00 |
0 / 1 = 0.00 0.00 / 3 =
0.00 |
4.37 | ||
| Rata-Rata Tertimbang Unsur | 6.70 / 3 =
2.23
2.23 X (1/7) 2.23 X 0.143 = 0.32 |
6.40 / 3 =
2.13
2.13 X (1/7) 2.13 X 0.143 = 0.30 |
0.00 / 3 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 3 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 3 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 3 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 3 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.62 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
14.7 |
2.23 |
0.32 |
2 |
Prosedur |
1 |
7 |
2.13 |
0.30 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.62 ( Belum Terisi Survey ) | ||||
| Konversi | 15.60 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||