| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 |
| 4 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 34 |
| Total | 10.5 |
11.2 |
9.8 |
31.5 | ||||||
| Rata-Rata Pertanyaan | 3 |
3 |
2 |
0 |
0 |
0 |
0 |
0 |
7.88 | |
| Rata-Rata Unsur | 21.7 / 2 = 10.85 9.70 / 4 =
2.43 |
9.8 / 1 = 9.80 8.80 / 4 =
2.20 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
4.63 | ||
| Rata-Rata Tertimbang Unsur | 9.70 / 4 =
2.43
2.43 X (1/7) 2.43 X 0.143 = 0.35 |
8.80 / 4 =
2.20
2.20 X (1/7) 2.20 X 0.143 = 0.31 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.66 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
21.7 |
2.43 |
0.35 |
2 |
Prosedur |
1 |
9.8 |
2.20 |
0.31 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
| Konversi | 16.52 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||