No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
2 | 4 | 3 | 3 | 10 | ||||||
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 31 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
15 | 4 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 33 |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 35 |
17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
18 | 3 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 29 |
19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
21 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
25 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 67.2 |
66.5 |
64.4 |
198.1 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
7.93 | |
Rata-Rata Unsur | 133.7 / 2 = 66.85 57.70 / 25 =
2.31 |
64.4 / 1 = 64.40 55.60 / 25 =
2.22 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
4.53 | ||
Rata-Rata Tertimbang Unsur | 57.70 / 25 =
2.31
2.31 X (1/7) 2.31 X 0.143 = 0.33 |
55.60 / 25 =
2.22
2.22 X (1/7) 2.22 X 0.143 = 0.32 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.65 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
133.7 |
2.31 |
0.33 |
2 |
Prosedur |
1 |
64.4 |
2.22 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.65 ( Belum Terisi Survey ) | ||||
Konversi | 16.19 | ||||
Mutu Pelayanan | Belum Terisi Survey |