No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 3 | 3 | 4 | 10 | ||||||
4 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 26 |
Total | 9.8 |
9.8 |
7.7 |
27.3 | ||||||
Rata-Rata Pertanyaan | 2 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
6.83 | |
Rata-Rata Unsur | 19.6 / 2 = 9.80 8.80 / 4 =
2.20 |
7.7 / 1 = 7.70 7.00 / 4 =
1.75 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
0 / 1 = 0.00 0.00 / 4 =
0.00 |
3.95 | ||
Rata-Rata Tertimbang Unsur | 8.80 / 4 =
2.20
2.20 X (1/7) 2.20 X 0.143 = 0.31 |
7.00 / 4 =
1.75
1.75 X (1/7) 1.75 X 0.143 = 0.25 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 4 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.56 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
19.6 |
2.20 |
0.31 |
2 |
Prosedur |
1 |
7.7 |
1.75 |
0.25 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.56 ( Belum Terisi Survey ) | ||||
Konversi | 14.11 | ||||
Mutu Pelayanan | Belum Terisi Survey |