No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 19.6 |
19.6 |
19.6 |
58.8 | ||||||
Rata-Rata Pertanyaan | 3 |
3 |
3 |
0 |
0 |
0 |
0 |
0 |
8.4 | |
Rata-Rata Unsur | 39.2 / 2 = 19.60 17.20 / 7 =
2.46 |
19.6 / 1 = 19.60 17.20 / 7 =
2.46 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
0 / 1 = 0.00 0.00 / 7 =
0.00 |
4.91 | ||
Rata-Rata Tertimbang Unsur | 17.20 / 7 =
2.46
2.46 X (1/7) 2.46 X 0.143 = 0.35 |
17.20 / 7 =
2.46
2.46 X (1/7) 2.46 X 0.143 = 0.35 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 7 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.70 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
39.2 |
2.46 |
0.35 |
2 |
Prosedur |
1 |
19.6 |
2.46 |
0.35 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.70 ( Belum Terisi Survey ) | ||||
Konversi | 17.55 | ||||
Mutu Pelayanan | Belum Terisi Survey |