| No Responden | Pertanyaan | Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
| 1 | 4 | 4 | 8 | ||||||||
| 2 | 3 | 3 | |||||||||
| 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | |
| 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 34 | |
| 5 | 3 | 3 | |||||||||
| 6 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 31 | |
| 7 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | 31 | |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 9 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 3 | 3 | 31 | |
| 10 | 4 | 1 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 32 | |
| 11 | 4 | 4 | 4 | 12 | |||||||
| 12 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |
| 13 | 4 | 4 | |||||||||
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 16 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | |
| 17 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | |
| 18 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 27 | |||
| 19 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 33 | |
| 20 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | |
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 22 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 2 | 20 |
| 23 | 3 | 3 | 3 | 9 | |||||||
| 24 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |
| 25 | 4 | 4 | |||||||||
| Total | 50.4 |
51.8 |
41.3 |
143.5 | |||||||
| Rata-Rata Pertanyaan | 2 |
2 |
2 |
0 |
0 |
0 |
0 |
0 |
5.74 | ||
| Rata-Rata Unsur | 102.2 / 2 = 51.10 44.20 / 25 =
1.77 |
41.3 / 1 = 41.30 35.80 / 25 =
1.43 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
0 / 1 = 0.00 0.00 / 25 =
0.00 |
3.20 | |||
| Rata-Rata Tertimbang Unsur | 44.20 / 25 =
1.77
1.77 X (1/7) 1.77 X 0.143 = 0.25 |
35.80 / 25 =
1.43
1.43 X (1/7) 1.43 X 0.143 = 0.20 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 25 =
0.00
0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.46 | |||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
102.2 |
1.77 |
0.25 |
2 |
Prosedur |
1 |
41.3 |
1.43 |
0.20 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.46 ( Belum Terisi Survey ) | ||||
| Konversi | 11.43 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||