| No Responden | Pertanyaan | Total | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||||
| 1 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | |||
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |||
| 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | |||
| 5 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 4 | 31 | |||
| 6 | 4 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 31 | |||
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 48 |
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| 24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |||
| Total | 63.7 |
73.5 |
64.4 |
201.6 | |||||||||
| Rata-Rata Pertanyaan | 2.65 |
3.06 |
2.68 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.39 | ||||
| Rata-Rata Unsur | 137.2 / 2 = 68.60 59.20 / 24 = 2.47 |
64.4 / 1 = 64.40 55.60 / 24 = 2.32 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
4.78 | |||||
| Rata-Rata Tertimbang Unsur | 59.20 / 24 = 2.47 2.47 X (1/ 7) 2.47 X 0.14 = 0.35 |
55.60 / 24 = 2.32 2.32 X (1/ 7) 2.32 X 0.14 = 0.33 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.68 | |||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
137.2 |
2.47 |
0.35 |
2 |
Prosedur |
1 |
64.4 |
2.32 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
| Konversi | 17.08 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||