| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 7 | 3 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 3 | 32 |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 9 | 3 | 4 | 4 | 3 | 4 | 3 | 4 | 3 | 4 | 32 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 12 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 35 |
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 1 | 33 |
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 25 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 26 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 27 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 74.9 |
74.2 |
73.5 |
222.6 | ||||||
| Rata-Rata Pertanyaan | 2.77 |
2.75 |
2.72 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.24 | |
| Rata-Rata Unsur | 149.1 / 2 = 74.55 64.30 / 27 = 2.38 |
73.5 / 1 = 73.50 63.40 / 27 = 2.35 |
0 / 1 = 0.00 0.00 / 27 = 0.00 |
0 / 1 = 0.00 0.00 / 27 = 0.00 |
0 / 1 = 0.00 0.00 / 27 = 0.00 |
0 / 1 = 0.00 0.00 / 27 = 0.00 |
0 / 1 = 0.00 0.00 / 27 = 0.00 |
4.73 | ||
| Rata-Rata Tertimbang Unsur | 64.30 / 27 = 2.38 2.38 X (1/ 7) 2.38 X 0.14 = 0.34 |
63.40 / 27 = 2.35 2.35 X (1/ 7) 2.35 X 0.14 = 0.34 |
0.00 / 27 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 27 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 27 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 27 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 27 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.68 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
149.1 |
2.38 |
0.34 |
2 |
Prosedur |
1 |
73.5 |
2.35 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
| Konversi | 16.89 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||