| No Responden | Pertanyaan | Total | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
| 1 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |
| 2 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 3 | 34 | |
| 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | |
| 5 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 3 | 3 | 29 | |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 8 | 4 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 34 | |
| 9 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 11 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | |
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
| 19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
| Total | 56.0 |
56.0 |
53.9 |
165.9 | |||||||
| Rata-Rata Pertanyaan | 2.67 |
2.67 |
2.57 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
7.91 | ||
| Rata-Rata Unsur | 112 / 2 = 56.00 48.40 / 21 = 2.30 |
53.9 / 1 = 53.90 46.60 / 21 = 2.22 |
0 / 1 = 0.00 0.00 / 21 = 0.00 |
0 / 1 = 0.00 0.00 / 21 = 0.00 |
0 / 1 = 0.00 0.00 / 21 = 0.00 |
0 / 1 = 0.00 0.00 / 21 = 0.00 |
0 / 1 = 0.00 0.00 / 21 = 0.00 |
4.52 | |||
| Rata-Rata Tertimbang Unsur | 48.40 / 21 = 2.30 2.30 X (1/ 7) 2.30 X 0.14 = 0.33 |
46.60 / 21 = 2.22 2.22 X (1/ 7) 2.22 X 0.14 = 0.32 |
0.00 / 21 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 21 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 21 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 21 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 21 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.65 | |||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
112 |
2.30 |
0.33 |
2 |
Prosedur |
1 |
53.9 |
2.22 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.65 ( Belum Terisi Survey ) | ||||
| Konversi | 16.16 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||