| No Responden | Pertanyaan | Total | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 44 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| Total | 8.4 |
8.4 |
8.4 |
25.2 | ||||||||
| Rata-Rata Pertanyaan | 2.80 |
2.80 |
2.80 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.4 | |||
| Rata-Rata Unsur | 16.8 / 2 = 8.40 7.60 / 3 = 2.53 |
8.4 / 1 = 8.40 7.60 / 3 = 2.53 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
5.07 | ||||
| Rata-Rata Tertimbang Unsur | 7.60 / 3 = 2.53 2.53 X (1/ 7) 2.53 X 0.14 = 0.36 |
7.60 / 3 = 2.53 2.53 X (1/ 7) 2.53 X 0.14 = 0.36 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.72 | ||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
16.8 |
2.53 |
0.36 |
2 |
Prosedur |
1 |
8.4 |
2.53 |
0.36 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.72 ( Belum Terisi Survey ) | ||||
| Konversi | 18.10 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||