No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 2 | 2 | ||||||||
5 | 3 | 3 | ||||||||
6 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 3 | 4 | 32 |
7 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 3 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 30 |
11 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
12 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 28 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
15 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
Total | 33.6 |
34.3 |
32.9 |
100.8 | ||||||
Rata-Rata Pertanyaan | 2.24 |
2.29 |
2.19 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
6.72 | |
Rata-Rata Unsur | 67.9 / 2 = 33.95 29.50 / 15 = 1.97 |
32.9 / 1 = 32.90 28.60 / 15 = 1.91 |
0 / 1 = 0.00 0.00 / 15 = 0.00 |
0 / 1 = 0.00 0.00 / 15 = 0.00 |
0 / 1 = 0.00 0.00 / 15 = 0.00 |
0 / 1 = 0.00 0.00 / 15 = 0.00 |
0 / 1 = 0.00 0.00 / 15 = 0.00 |
3.87 | ||
Rata-Rata Tertimbang Unsur | 29.50 / 15 = 1.97 1.97 X (1/ 7) 1.97 X 0.14 = 0.28 |
28.60 / 15 = 1.91 1.91 X (1/ 7) 1.91 X 0.14 = 0.27 |
0.00 / 15 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 15 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 15 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 15 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 15 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.55 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
67.9 |
1.97 |
0.28 |
2 |
Prosedur |
1 |
32.9 |
1.91 |
0.27 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.55 ( Belum Terisi Survey ) | ||||
Konversi | 13.83 | ||||
Mutu Pelayanan | Belum Terisi Survey |