| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 1 | 4 | 4 | 4 | 4 | 4 | 33 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 2 | 4 | 4 | 4 | 4 | 4 | 34 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 7 | 4 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 31 |
| 8 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 66.5 |
66.5 |
62.3 |
195.3 | ||||||
| Rata-Rata Pertanyaan | 2.77 |
2.77 |
2.60 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.14 | |
| Rata-Rata Unsur | 133 / 2 = 66.50 57.40 / 24 = 2.39 |
62.3 / 1 = 62.30 53.80 / 24 = 2.24 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
4.63 | ||
| Rata-Rata Tertimbang Unsur | 57.40 / 24 = 2.39 2.39 X (1/ 7) 2.39 X 0.14 = 0.34 |
53.80 / 24 = 2.24 2.24 X (1/ 7) 2.24 X 0.14 = 0.32 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.66 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
133 |
2.39 |
0.34 |
2 |
Prosedur |
1 |
62.3 |
2.24 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
| Konversi | 16.55 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||