No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 5.6 |
4.9 |
5.6 |
16.1 | ||||||
Rata-Rata Pertanyaan | 2.80 |
2.45 |
2.80 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.05 | |
Rata-Rata Unsur | 10.5 / 2 = 5.25 4.90 / 2 = 2.45 |
5.6 / 1 = 5.60 5.20 / 2 = 2.60 |
0 / 1 = 0.00 0.00 / 2 = 0.00 |
0 / 1 = 0.00 0.00 / 2 = 0.00 |
0 / 1 = 0.00 0.00 / 2 = 0.00 |
0 / 1 = 0.00 0.00 / 2 = 0.00 |
0 / 1 = 0.00 0.00 / 2 = 0.00 |
5.05 | ||
Rata-Rata Tertimbang Unsur | 4.90 / 2 = 2.45 2.45 X (1/ 7) 2.45 X 0.14 = 0.35 |
5.20 / 2 = 2.60 2.60 X (1/ 7) 2.60 X 0.14 = 0.37 |
0.00 / 2 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 2 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 2 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 2 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 2 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.72 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
10.5 |
2.45 |
0.35 |
2 |
Prosedur |
1 |
5.6 |
2.60 |
0.37 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.72 ( Belum Terisi Survey ) | ||||
Konversi | 18.04 | ||||
Mutu Pelayanan | Belum Terisi Survey |