No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 |
Total | 7.7 |
7.7 |
7.7 |
23.1 | ||||||
Rata-Rata Pertanyaan | 2.57 |
2.57 |
2.57 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
7.71 | |
Rata-Rata Unsur | 15.4 / 2 = 7.70 7.00 / 3 = 2.33 |
7.7 / 1 = 7.70 7.00 / 3 = 2.33 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
0 / 1 = 0.00 0.00 / 3 = 0.00 |
4.67 | ||
Rata-Rata Tertimbang Unsur | 7.00 / 3 = 2.33 2.33 X (1/ 7) 2.33 X 0.14 = 0.33 |
7.00 / 3 = 2.33 2.33 X (1/ 7) 2.33 X 0.14 = 0.33 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 3 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.67 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
15.4 |
2.33 |
0.33 |
2 |
Prosedur |
1 |
7.7 |
2.33 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.67 ( Belum Terisi Survey ) | ||||
Konversi | 16.67 | ||||
Mutu Pelayanan | Belum Terisi Survey |