No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 3 | 3 | 3 | 3 | 12 | |||||
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 3 | 3 | 2 | 3 | 3 | 3 | 17 | |||
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 3 | 25 |
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
25 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 67.9 |
67.2 |
67.9 |
203 | ||||||
Rata-Rata Pertanyaan | 2.72 |
2.69 |
2.72 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.13 | |
Rata-Rata Unsur | 135.1 / 2 = 67.55 58.30 / 25 = 2.33 |
67.9 / 1 = 67.90 58.60 / 25 = 2.34 |
0 / 1 = 0.00 0.00 / 25 = 0.00 |
0 / 1 = 0.00 0.00 / 25 = 0.00 |
0 / 1 = 0.00 0.00 / 25 = 0.00 |
0 / 1 = 0.00 0.00 / 25 = 0.00 |
0 / 1 = 0.00 0.00 / 25 = 0.00 |
4.68 | ||
Rata-Rata Tertimbang Unsur | 58.30 / 25 = 2.33 2.33 X (1/ 7) 2.33 X 0.14 = 0.33 |
58.60 / 25 = 2.34 2.34 X (1/ 7) 2.34 X 0.14 = 0.33 |
0.00 / 25 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 25 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 25 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 25 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 25 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.67 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
135.1 |
2.33 |
0.33 |
2 |
Prosedur |
1 |
67.9 |
2.34 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.67 ( Belum Terisi Survey ) | ||||
Konversi | 16.70 | ||||
Mutu Pelayanan | Belum Terisi Survey |