No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 29 | |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 8 | |||||||
7 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 33 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 3 | 15 | |||||
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 |
Total | 39.2 |
35.7 |
34.3 |
109.2 | ||||||
Rata-Rata Pertanyaan | 2.80 |
2.55 |
2.45 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
7.8 | |
Rata-Rata Unsur | 74.9 / 2 = 37.45 32.50 / 14 = 2.32 |
34.3 / 1 = 34.30 29.80 / 14 = 2.13 |
0 / 1 = 0.00 0.00 / 14 = 0.00 |
0 / 1 = 0.00 0.00 / 14 = 0.00 |
0 / 1 = 0.00 0.00 / 14 = 0.00 |
0 / 1 = 0.00 0.00 / 14 = 0.00 |
0 / 1 = 0.00 0.00 / 14 = 0.00 |
4.45 | ||
Rata-Rata Tertimbang Unsur | 32.50 / 14 = 2.32 2.32 X (1/ 7) 2.32 X 0.14 = 0.33 |
29.80 / 14 = 2.13 2.13 X (1/ 7) 2.13 X 0.14 = 0.30 |
0.00 / 14 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 14 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 14 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 14 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 14 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.64 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
74.9 |
2.32 |
0.33 |
2 |
Prosedur |
1 |
34.3 |
2.13 |
0.30 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.64 ( Belum Terisi Survey ) | ||||
Konversi | 15.89 | ||||
Mutu Pelayanan | Belum Terisi Survey |