No Responden | Pertanyaan | Total | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
2 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
Total | 35.7 |
36.4 |
39.2 |
111.3 | |||||||
Rata-Rata Pertanyaan | 2.75 |
2.80 |
3.02 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.57 | ||
Rata-Rata Unsur | 72.1 / 2 = 36.05 31.30 / 13 = 2.41 |
39.2 / 1 = 39.20 34.00 / 13 = 2.62 |
0 / 1 = 0.00 0.00 / 13 = 0.00 |
0 / 1 = 0.00 0.00 / 13 = 0.00 |
0 / 1 = 0.00 0.00 / 13 = 0.00 |
0 / 1 = 0.00 0.00 / 13 = 0.00 |
0 / 1 = 0.00 0.00 / 13 = 0.00 |
5.02 | |||
Rata-Rata Tertimbang Unsur | 31.30 / 13 = 2.41 2.41 X (1/ 7) 2.41 X 0.14 = 0.34 |
34.00 / 13 = 2.62 2.62 X (1/ 7) 2.62 X 0.14 = 0.37 |
0.00 / 13 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 13 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 13 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 13 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 13 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.72 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
72.1 |
2.41 |
0.34 |
2 |
Prosedur |
1 |
39.2 |
2.62 |
0.37 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.72 ( Belum Terisi Survey ) | ||||
Konversi | 17.94 | ||||
Mutu Pelayanan | Belum Terisi Survey |