No Responden | Pertanyaan | Total | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
2 | 4 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | 3 | 34 |
3 | 3 | 3 | 4 | 2 | 3 | 3 | 3 | 3 | 3 | 27 | |
4 | 2 | 4 | 3 | 3 | 3 | 1 | 3 | 3 | 3 | 25 | |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
Total | 43.4 |
43.4 |
42.0 |
128.8 | |||||||
Rata-Rata Pertanyaan | 2.71 |
2.71 |
2.63 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.05 | ||
Rata-Rata Unsur | 86.8 / 2 = 43.40 37.60 / 16 = 2.35 |
42 / 1 = 42.00 36.40 / 16 = 2.28 |
0 / 1 = 0.00 0.00 / 16 = 0.00 |
0 / 1 = 0.00 0.00 / 16 = 0.00 |
0 / 1 = 0.00 0.00 / 16 = 0.00 |
0 / 1 = 0.00 0.00 / 16 = 0.00 |
0 / 1 = 0.00 0.00 / 16 = 0.00 |
4.63 | |||
Rata-Rata Tertimbang Unsur | 37.60 / 16 = 2.35 2.35 X (1/ 7) 2.35 X 0.14 = 0.34 |
36.40 / 16 = 2.28 2.28 X (1/ 7) 2.28 X 0.14 = 0.33 |
0.00 / 16 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 16 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 16 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 16 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 16 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.66 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
86.8 |
2.35 |
0.34 |
2 |
Prosedur |
1 |
42 |
2.28 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
Konversi | 16.52 | ||||
Mutu Pelayanan | Belum Terisi Survey |