No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 30 |
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 33.6 |
32.9 |
32.9 |
99.4 | ||||||
Rata-Rata Pertanyaan | 2.80 |
2.74 |
2.74 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.28 | |
Rata-Rata Unsur | 66.5 / 2 = 33.25 28.90 / 12 = 2.41 |
32.9 / 1 = 32.90 28.60 / 12 = 2.38 |
0 / 1 = 0.00 0.00 / 12 = 0.00 |
0 / 1 = 0.00 0.00 / 12 = 0.00 |
0 / 1 = 0.00 0.00 / 12 = 0.00 |
0 / 1 = 0.00 0.00 / 12 = 0.00 |
0 / 1 = 0.00 0.00 / 12 = 0.00 |
4.79 | ||
Rata-Rata Tertimbang Unsur | 28.90 / 12 = 2.41 2.41 X (1/ 7) 2.41 X 0.14 = 0.34 |
28.60 / 12 = 2.38 2.38 X (1/ 7) 2.38 X 0.14 = 0.34 |
0.00 / 12 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 12 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 12 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 12 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 12 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.68 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
66.5 |
2.41 |
0.34 |
2 |
Prosedur |
1 |
32.9 |
2.38 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
Konversi | 17.11 | ||||
Mutu Pelayanan | Belum Terisi Survey |