No Responden | Pertanyaan | Total | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | ||
1 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 150 |
2 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 150 |
3 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 6 | 150 |
Total | 18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
18 |
450 |
Rata-Rata Pertanyaan | 6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
6.00 |
150 |
Rata-Rata Unsur | 36 / 2 = 18.00 18.00 / 3 = 6.00 |
90 / 5 = 18.00 18.00 / 3 = 6.00 |
72 / 4 = 18.00 18.00 / 3 = 6.00 |
54 / 3 = 18.00 18.00 / 3 = 6.00 |
18 / 1 = 18.00 18.00 / 3 = 6.00 |
54 / 3 = 18.00 18.00 / 3 = 6.00 |
54 / 3 = 18.00 18.00 / 3 = 6.00 |
72 / 4 = 18.00 18.00 / 3 = 6.00 |
48.00 | |||||||||||||||||
Rata-Rata Tertimbang Unsur | 18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
18.00 / 3 = 6.00 6.00 X (1/ 8) 6.00 X 0.13 = 0.75 |
6.00 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
36 |
6.00 |
0.75 |
2 |
Prosedur |
5 |
90 |
6.00 |
0.75 |
3 |
Persyaratan |
4 |
72 |
6.00 |
0.75 |
4 |
Waktu Pelayanan |
3 |
54 |
6.00 |
0.75 |
5 |
Kesesuaian Biaya Pelayanan |
1 |
18 |
6.00 |
0.75 |
6 |
Sarana Dan Prasarana |
3 |
54 |
6.00 |
0.75 |
7 |
Kompetensi Pelaksana |
3 |
54 |
6.00 |
0.75 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
4 |
72 |
6.00 |
0.75 |
Indeks APSISKA | 6.00 ( ) | ||||
Konversi | 150.00 | ||||
Mutu Pelayanan |