No Responden | Pertanyaan | Total | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
3 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 3 | 28 | ||
4 | 3 | 4 | 4 | 3 | 3 | 3 | 4 | 3 | 3 | 30 | ||
5 | 4 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 29 | ||
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 44 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
8 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 4 | 4 | 30 | ||
9 | 3 | 3 | 3 | 3 | 12 | |||||||
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
Total | 25.2 |
31.5 |
24.5 |
81.2 | ||||||||
Rata-Rata Pertanyaan | 2.52 |
3.15 |
2.45 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.12 | |||
Rata-Rata Unsur | 56.7 / 2 = 28.35 24.70 / 10 = 2.47 |
24.5 / 1 = 24.50 21.40 / 10 = 2.14 |
0 / 1 = 0.00 0.00 / 10 = 0.00 |
0 / 1 = 0.00 0.00 / 10 = 0.00 |
0 / 1 = 0.00 0.00 / 10 = 0.00 |
0 / 1 = 0.00 0.00 / 10 = 0.00 |
0 / 1 = 0.00 0.00 / 10 = 0.00 |
4.61 | ||||
Rata-Rata Tertimbang Unsur | 24.70 / 10 = 2.47 2.47 X (1/ 7) 2.47 X 0.14 = 0.35 |
21.40 / 10 = 2.14 2.14 X (1/ 7) 2.14 X 0.14 = 0.31 |
0.00 / 10 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 10 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 10 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 10 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 10 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.66 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
56.7 |
2.47 |
0.35 |
2 |
Prosedur |
1 |
24.5 |
2.14 |
0.31 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
Konversi | 16.46 | ||||
Mutu Pelayanan | Belum Terisi Survey |