| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 3 | 4 | 33 |
| 2 | 4 | 3 | 3 | 3 | 3 | 4 | 4 | 3 | 3 | 30 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
| Total | 14.7 |
16.1 |
15.4 |
46.2 | ||||||
| Rata-Rata Pertanyaan | 2.45 |
2.68 |
2.57 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
7.7 | |
| Rata-Rata Unsur | 30.8 / 2 = 15.40 13.60 / 6 = 2.27 |
15.4 / 1 = 15.40 13.60 / 6 = 2.27 |
0 / 1 = 0.00 0.00 / 6 = 0.00 |
0 / 1 = 0.00 0.00 / 6 = 0.00 |
0 / 1 = 0.00 0.00 / 6 = 0.00 |
0 / 1 = 0.00 0.00 / 6 = 0.00 |
0 / 1 = 0.00 0.00 / 6 = 0.00 |
4.53 | ||
| Rata-Rata Tertimbang Unsur | 13.60 / 6 = 2.27 2.27 X (1/ 7) 2.27 X 0.14 = 0.32 |
13.60 / 6 = 2.27 2.27 X (1/ 7) 2.27 X 0.14 = 0.32 |
0.00 / 6 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 6 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 6 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 6 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 6 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.65 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
30.8 |
2.27 |
0.32 |
2 |
Prosedur |
1 |
15.4 |
2.27 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.65 ( Belum Terisi Survey ) | ||||
| Konversi | 16.19 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||