No Responden | Pertanyaan | Total | |||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | ||||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
3 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | |
4 | 4 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 34 | |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
17 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 4 | 31 | |
18 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 35 | |
19 | 4 | 4 | 8 | ||||||||
20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 40 |
25 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
26 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
27 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
28 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | |
Total | 77.0 |
75.6 |
73.5 |
226.1 | |||||||
Rata-Rata Pertanyaan | 2.75 |
2.70 |
2.63 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.08 | ||
Rata-Rata Unsur | 152.6 / 2 = 76.30 65.80 / 28 = 2.35 |
73.5 / 1 = 73.50 63.40 / 28 = 2.26 |
0 / 1 = 0.00 0.00 / 28 = 0.00 |
0 / 1 = 0.00 0.00 / 28 = 0.00 |
0 / 1 = 0.00 0.00 / 28 = 0.00 |
0 / 1 = 0.00 0.00 / 28 = 0.00 |
0 / 1 = 0.00 0.00 / 28 = 0.00 |
4.61 | |||
Rata-Rata Tertimbang Unsur | 65.80 / 28 = 2.35 2.35 X (1/ 7) 2.35 X 0.14 = 0.34 |
63.40 / 28 = 2.26 2.26 X (1/ 7) 2.26 X 0.14 = 0.32 |
0.00 / 28 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 28 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 28 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 28 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 28 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.66 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
152.6 |
2.35 |
0.34 |
2 |
Prosedur |
1 |
73.5 |
2.26 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
Konversi | 16.48 | ||||
Mutu Pelayanan | Belum Terisi Survey |