No Responden | Pertanyaan | Total | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
3 | 3 | 3 | 4 | 10 | ||||||
4 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 26 |
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
Total | 51.8 |
51.8 |
49.7 |
153.3 | ||||||
Rata-Rata Pertanyaan | 2.73 |
2.73 |
2.62 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.08 | |
Rata-Rata Unsur | 103.6 / 2 = 51.80 44.80 / 19 = 2.36 |
49.7 / 1 = 49.70 43.00 / 19 = 2.26 |
0 / 1 = 0.00 0.00 / 19 = 0.00 |
0 / 1 = 0.00 0.00 / 19 = 0.00 |
0 / 1 = 0.00 0.00 / 19 = 0.00 |
0 / 1 = 0.00 0.00 / 19 = 0.00 |
0 / 1 = 0.00 0.00 / 19 = 0.00 |
4.62 | ||
Rata-Rata Tertimbang Unsur | 44.80 / 19 = 2.36 2.36 X (1/ 7) 2.36 X 0.14 = 0.34 |
43.00 / 19 = 2.26 2.26 X (1/ 7) 2.26 X 0.14 = 0.32 |
0.00 / 19 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 19 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 19 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 19 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 19 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.66 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
103.6 |
2.36 |
0.34 |
2 |
Prosedur |
1 |
49.7 |
2.26 |
0.32 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.66 ( Belum Terisi Survey ) | ||||
Konversi | 16.50 | ||||
Mutu Pelayanan | Belum Terisi Survey |