No Responden | Pertanyaan | Total | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 35 | ||
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
7 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 44 |
9 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | ||
10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
Total | 49.7 |
49.0 |
49.7 |
148.4 | ||||||||
Rata-Rata Pertanyaan | 2.76 |
2.72 |
2.76 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.24 | |||
Rata-Rata Unsur | 98.7 / 2 = 49.35 42.70 / 18 = 2.37 |
49.7 / 1 = 49.70 43.00 / 18 = 2.39 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
4.76 | ||||
Rata-Rata Tertimbang Unsur | 42.70 / 18 = 2.37 2.37 X (1/ 7) 2.37 X 0.14 = 0.34 |
43.00 / 18 = 2.39 2.39 X (1/ 7) 2.39 X 0.14 = 0.34 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.68 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
98.7 |
2.37 |
0.34 |
2 |
Prosedur |
1 |
49.7 |
2.39 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
Konversi | 17.00 | ||||
Mutu Pelayanan | Belum Terisi Survey |