| No Responden | Pertanyaan | Total | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 35 | ||
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 7 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 44 |
| 9 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | ||
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 11 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 12 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| Total | 49.7 |
49.0 |
49.7 |
148.4 | ||||||||
| Rata-Rata Pertanyaan | 2.76 |
2.72 |
2.76 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.24 | |||
| Rata-Rata Unsur | 98.7 / 2 = 49.35 42.70 / 18 = 2.37 |
49.7 / 1 = 49.70 43.00 / 18 = 2.39 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
0 / 1 = 0.00 0.00 / 18 = 0.00 |
4.76 | ||||
| Rata-Rata Tertimbang Unsur | 42.70 / 18 = 2.37 2.37 X (1/ 7) 2.37 X 0.14 = 0.34 |
43.00 / 18 = 2.39 2.39 X (1/ 7) 2.39 X 0.14 = 0.34 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 18 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.68 | ||||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
98.7 |
2.37 |
0.34 |
2 |
Prosedur |
1 |
49.7 |
2.39 |
0.34 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.68 ( Belum Terisi Survey ) | ||||
| Konversi | 17.00 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||