| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 7 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 9 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 10 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 11 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 |
| 12 | 3 | 3 | 2 | 2 | 3 | 3 | 3 | 2 | 21 | |
| 13 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 14 | 3 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 29 |
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 16 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 17 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 18 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 19 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 20 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 21 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 22 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 23 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 24 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| Total | 65.1 |
65.1 |
65.1 |
195.3 | ||||||
| Rata-Rata Pertanyaan | 2.71 |
2.71 |
2.71 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
8.13 | |
| Rata-Rata Unsur | 130.2 / 2 = 65.10 56.20 / 24 = 2.34 |
65.1 / 1 = 65.10 56.20 / 24 = 2.34 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
0 / 1 = 0.00 0.00 / 24 = 0.00 |
4.68 | ||
| Rata-Rata Tertimbang Unsur | 56.20 / 24 = 2.34 2.34 X (1/ 7) 2.34 X 0.14 = 0.33 |
56.20 / 24 = 2.34 2.34 X (1/ 7) 2.34 X 0.14 = 0.33 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.00 / 24 = 0.00 0.00 X (1/ 7) 0.00 X 0.14 = 0.00 |
0.67 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
130.2 |
2.34 |
0.33 |
2 |
Prosedur |
1 |
65.1 |
2.34 |
0.33 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indeks APSISKA | 0.67 ( Belum Terisi Survey ) | ||||
| Konversi | 16.73 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||