| No Responden | Pertanyaan | Total | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 2 | 3 | 4 | 11 | 15 | 16 | 19 | 22 | |||
| 1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 4 | 4 | 4 | ||||||||
| 5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 |
| 6 | 4 | 4 | ||||||||
| 7 | 4 | 4 | ||||||||
| 8 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 29 | |
| Total | 14.0 |
13.3 |
14.0 |
41.3 | ||||||
| Rata-Rata Pertanyaan | 1.75 |
1.66 |
1.75 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
5.16 | |
| Rata-Rata Unsur | 27.3 / 2 = 13.65 12.10 / 8 = 1.51 |
14 / 1 = 14.00 12.40 / 8 = 1.55 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
3.06 | ||
| Rata-Rata Tertimbang Unsur | 12.10 / 8 = 1.51 1.51 X (1/7) 1.51 X 0.143 = 0.22 |
12.40 / 8 = 1.55 1.55 X (1/7) 1.55 X 0.143 = 0.22 |
0.00 / 8 = 0.00 0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/7) 0.00 X 0.143 = 0.00 |
0.44 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
27.3 |
1.51 |
0.22 |
2 |
Prosedur |
1 |
14 |
1.55 |
0.22 |
3 |
Waktu Pelayanan |
1 |
0 |
0.00 |
0.00 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
5 |
Sarana Dan Prasarana |
1 |
0 |
0.00 |
0.00 |
6 |
Kompetensi Pelaksana |
1 |
0 |
0.00 |
0.00 |
7 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
0 |
0.00 |
0.00 |
| Indexs APSISKA | 0.44 ( Belum Terisi Survey ) | ||||
| Konversi | 10.94 | ||||
| Mutu Pelayanan | Belum Terisi Survey | ||||