No Responden | Pertanyaan | Total | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | ||
1 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||||||||||||||||
2 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||||||||||||||||
3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||||||||||||||||
4 | 4 | 4 | ||||||||||||||||||||||||
5 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||||||||||||||||
6 | 4 | 4 | ||||||||||||||||||||||||
7 | 4 | 4 | ||||||||||||||||||||||||
8 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 3 | 29 | |||||||||||||||||
Total | 31 |
20 |
19 |
20 |
20 |
20 |
20 |
19 |
16 |
185 | ||||||||||||||||
Rata-Rata Pertanyaan | 3.88 |
2.50 |
2.38 |
2.50 |
2.50 |
2.50 |
2.50 |
2.38 |
2.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
0.00 |
23.14 |
Rata-Rata Unsur | 51 / 2 = 25.50 25.50 / 8 = 3.19 |
74 / 5 = 14.80 14.80 / 8 = 1.85 |
60 / 4 = 15.00 15.00 / 8 = 1.88 |
0 / 3 = 0.00 0.00 / 8 = 0.00 |
0 / 1 = 0.00 0.00 / 8 = 0.00 |
0 / 3 = 0.00 0.00 / 8 = 0.00 |
0 / 3 = 0.00 0.00 / 8 = 0.00 |
0 / 4 = 0.00 0.00 / 8 = 0.00 |
6.91 | |||||||||||||||||
Rata-Rata Tertimbang Unsur | 25.50 / 8 = 3.19 3.19 X (1/8) 3.19 X 0.125 = 0.40 |
14.80 / 8 = 1.85 1.85 X (1/8) 1.85 X 0.125 = 0.23 |
15.00 / 8 = 1.88 1.88 X (1/8) 1.88 X 0.125 = 0.23 |
0.00 / 8 = 0.00 0.00 X (1/8) 0.00 X 0.125 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/8) 0.00 X 0.125 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/8) 0.00 X 0.125 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/8) 0.00 X 0.125 = 0.00 |
0.00 / 8 = 0.00 0.00 X (1/8) 0.00 X 0.125 = 0.00 |
0.86 |
No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
---|---|---|---|---|---|
1 |
Produk Spesifikasi Jenis Pelayanan |
2 |
51 |
3.19 |
0.40 |
2 |
Prosedur |
5 |
74 |
1.85 |
0.23 |
3 |
Persyaratan |
4 |
60 |
1.88 |
0.23 |
4 |
Waktu Pelayanan |
3 |
0 |
0.00 |
0.00 |
5 |
Kesesuaian Biaya Pelayanan |
1 |
0 |
0.00 |
0.00 |
6 |
Sarana Dan Prasarana |
3 |
0 |
0.00 |
0.00 |
7 |
Kompetensi Pelaksana |
3 |
0 |
0.00 |
0.00 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
4 |
0 |
0.00 |
0.00 |
Indexs APSISKA | 0.86 ( ) | ||||
Konversi | 21.60 | ||||
Mutu Pelayanan |